All iColor services are backed by a comprehensive, lifetime warranty for the lifetime of the serviced device. If there is a defect or quality issue with the installed part, iColor will replace the part at no charge to the customer. 

Full Scope of iColor Warranty Coverage

  • Screen/LCD and any other repaired or replaced parts that malfunction, or do not work as intended or designed.
  • Warranty is limited to the parts and/or service(s) that were paid for. If only parts were purchased, warranty is limited to the replacement of the parts. If parts and repair service were purchased, warranty extends to cover the labor cost of part replacement and any other repairs specifically resulting from the initial repair, except in the situations outlined below.

Warranty Does Not Protect Against

After iColor repairs the device, the warranty does not protect against:

  • Subsequent mishandling that causes the frame to bend, twist, or crack
  • Physical damage caused by the customer after the repair
  • Water damage
  • Tampering with internal hardware
  • Damage resulting from attempted customer repairs
  • Software issues unrelated to the repair
  • Jailbroken devices
  • New damages unrelated to the original repair
  • Any loss of data occurring as a result of the repair - customers are advised to back up all data prior to repair attempt

Our warranty also does not cover the outcome of a repair if certain pre-repair conditions exist, including:

  • Existence of known manufacturing and/or performance issues related to the device separate from the repair, as noted prior to the repair
  • Existence of damage to the frame of device, as noted prior to the repair
  • Water damage
  • Jailbroken devices
  • Tampering with internal hardware: under certain conditions, internal damage may make a repair impossible. 

The warranty is valid only for the specific device repaired and the original customer; it is not transferable across devices or if the device is sold or given to another individual. iColor reserves the right to revoke our warranty at any time.